Feedback Companion is a feedback management tool designed for Amazon merchants to increase Seller Feedback Score and Product Reviews. Our Amazon feedback software allows sellers to:
Save time by managing all neutral and negative feedbacks in one place.
No need to waste time searching on Amazon Seller Central for negative feedback. Our Feedback Management tool compiles all your neutral and negative feedback into one place. Its that EASY!
Stay informed with Feedback Alerts!
Stay organized by keeping track of your customer communications.
Don't remember your last communication with the buyer? Don't worry; we have you covered. Review all notes and communications in one place and respond with confidence.
Request to Remove Negative Feedback.
Once you feel that a problem has been resolved, send an email from Feedback Companion's interface to request removal of feedback. It's as easy as 2-Clicks!
Minimize Negative Feedback! Reach out to buyers privately and resolve their problems.
Show your customers you mean business. Respond to negative or neutral feedback directly from our platform. Once an issue is resolved, you can request the customer to remove their feedback. We even include a link and provide steps for them to follow within the email.
Sometimes, you need to make a public response.
Some buyers are stubborn, no matter what you do to help! Access Amazon directly from our interface to leave a public response, so all potential buyers can see your professional attitude and exceptional customer service!
Remove misplaced feedback by Amazon.
At times, you may get negative feedback that has nothing to do with you as a seller. Maybe the buyer left a feedback on the product or a shipment by FBA. No worries, you can access Amazon directly from our interface and submit a feedback removal claim.
With Feedback Companion, you get access to our unique Report Companion tool, providing you with powerful information to monitor trends and analyze sales performance.
Automating feedback request has saved me hours of work and money. Acquiring positive feedback from customers is stress-free. Thank you Feedback Companion
With Feedback Companion, our Seller Feedback Rating has increased from 91% to 97%, and the number of Positive feedbacks has almost tripled in one month!
Being able to monitor feedback and effortlessly remove negative feedback has increased sales for my business. Also, I love how everything can be managed in one place.
The reports section on Feedback Companion is pretty powerful. I'm able to spot trends for my products and make impactful adjustments.
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