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What is Feedback Companion?

Feedback Companion is a feedback management tool designed for Amazon merchants to increase Seller Feedback Score and Product Reviews. Our Amazon feedback software allows sellers to:

  • Automate Your Feedback Request Emails
  • Get more 5-Star Feedbacks
  • Attain Product Reviews
  • Easily Remove Negative Feedback
  • Spot Trends with Custom Reports
  • Actively Engage With Your Customers
  • And More!

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Automatically Request Positive Feedback

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Increase Seller Feedback Score!

Take the manual work our of managing feedback. By automating your feedback requests, you can engage customers at a personal level and get more 5-Star feedbacks.

Just got started with Amazon? No problem, you can boost your feedback score immediately.

With Feedback Companion, you can go back 60 days and send feedback requests to orders you've already fulfilled successfully. Now you can sit back and watch the positive feedbacks roll in! 

Gain more product reviews and remain credible, especially with new products!

In addition to Seller Feedback, you can also request Product Reviews in the same email.

Easy Email Builder

Create an email template in just minutes!

With our 1-2-3-step process, you can build your customized email with little effort.

1. Select from 10 different email designs and layouts

2. Customize your content, including your own logo and email settings

3. Preview and Save

Modify or create an email from scratch with our Advanced Email Editor.

Get complete control of your content. If you have some skills in html (or hire a designer), you can design and modify your email message with complete flexibility.

Customize message and delivery time based off your preference.

With Feedback Companion, you get complete flexibility. You choose when customers should get emails and what to say. You're the Boss!

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Manage Seller Feedback

Save time by managing all neutral and negative feedbacks in one place.

No need to waste time searching on Amazon Seller Central for negative feedback. Our Feedback Management tool compiles all your neutral and negative feedback into one place. Its that EASY!

Stay informed with Feedback Alerts!

  • Get alerts via email anytime a buyer leave a negative or neutral feedbacks.
  • Get excited with alerts communicating that a negative or neutral feedback has been removed!

Stay organized by keeping track of your customer communications.

Don't remember your last communication with the buyer? Don't worry; we have you covered. Review all notes and communications in one place and respond with confidence.

Remove Negative and Neutral Feedback

Request to Remove Negative Feedback.

Once you feel that a problem has been resolved, send an email from Feedback Companion's interface to request removal of feedback. It's as easy as 2-Clicks!

Minimize Negative Feedback! Reach out to buyers privately and resolve their problems.

Show your customers you mean business. Respond to negative or neutral feedback directly from our platform. Once an issue is resolved, you can request the customer to remove their feedback. We even include a link and provide steps for them to follow within the email.

Sometimes, you need to make a public response.

Some buyers are stubborn, no matter what you do to help! Access Amazon directly from our interface to leave a public response, so all potential buyers can see your professional attitude and exceptional customer service!

Remove misplaced feedback by Amazon.

At times, you may get negative feedback that has nothing to do with you as a seller. Maybe the buyer left a feedback on the product or a shipment by FBA. No worries, you can access Amazon directly from our interface and submit a feedback removal claim.

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Exclusive Reporting System

Only For Feedback Companion Customers!

With Feedback Companion, you get access to our unique Report Companion tool, providing you with powerful information to monitor trends and analyze sales performance.

No credit card required! No strings attached.
Available for Amazon US, Amazon CA, Amazon UK, Amazon DE, Amazon FR, Amazon IT, Amazon ES

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